The City of Austin's Digital Forms Guide

Introduction

Forms: The Front Door to the City

Forms are often residents' first interaction with the City online. It allows them to submit requests for information, leave comments and questions, apply for services, and more.

No one loves filling out forms, which is why it is our job to make sure our forms are easy and quick for residents to use.

This guide provides City staff a living resource to support their creation of resident-oriented, easy to use, digital forms.

For any feedback or questions, please be sure to contact the Communication Technology Mangagement (CTM) Service desk and they can help you get in touch with a Form Consultant.

Last updated