Be mobile-friendly

  • Minimize typing. Remember many residents are on mobile devices so create fields that reduce the amount of typing they must do.

  • Ask yourself if a question can be multiple choice instead of paragraph free-response?

  • Make the fields match with the keyboard. If a resident has to enter numerical information, it should pull up that part of their keyboard.

  • Use smart defaults and auto-fill.

    • Can the state be defaulted to Texas?

    • Can you add an auto-detect option so they can select that for their location to save time? ****

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